The Practical Guide to Shopping Centre Management
Book Overview
The Practical Guide to Shopping Centre Management is a comprehensive resource designed to equip you with the skills and knowledge needed to excel in the industry. Whether you’re just starting out or looking to advance your career, this guide covers all aspects of mall management.
Written by industry expert Johan Olwage, this book combines years of experience with best practices to offer a step-by-step approach to managing shopping centres successfully. From marketing strategies to tenant management, financial analysis, legal compliances to facility maintenance, this book covers it all.
What You'll Learn
- Understanding and implementing leasing strategies
- Marketing and promotion techniques that to optimize foot traffic
- Financial management and reporting information for shopping centres
- Facility management and maintenance best practices
- Legal compliance and contract management responsibilities
Table of Contents
1. Introduction to a Shopping Centre career.
2. Defining Shopping Centres.
3. Targeted Leasing and the responsibilities of all parties to the Lease.
4. Understanding Facilities Management and Maintenance.
5. Marketing and Promotion Strategies.
6. Financial Management and Analysis.
7. Legal Compliance and Public relations.
8. Management structures and their use on a practical basis.
9. Personal skills required to achieve excellence.
Why This Book?
- Practical Approach: Easy to understand explanations and actionable advice on how to utilize the skills in Mall management teams that you can implement immediately.
- Comprehensive Coverage: All aspects of shopping centre management in one accessible resource.
- Expert Insights: Gems of advice by an industry professional with many years of experience.
- Resource Utilization: Learn to understand and leverage existing resources within your shopping centre environment.
- Time-Efficient: Designed to be completed within two weeks while serving as a desktop reference for years.
- Affordable: The best-priced option available to aspiring Shopping Centre Managers worldwide.
Reader Testimonials
Thank you, Johan

Having worked in South Africa and abroad, this book is an excellent guide to managing your centre professionally and practically.
I highly recommend this book and it definitely deserves five stars.

It is definitely worth the read and worth a 5 star rating! I am truly impressed, this book is my new best friend not just for my current role but future roles as well!

Your statement, “A Jack of all trades and Master of finding the right person for the job at hand” couldn’t be more apt. Although not for everyone, as some may find it overwhelming, managing a shopping center is not rocket science, as long as you have the right person who ensures that all departments are properly managed in line with the Landlord’s strategy and vision for the mall. Agreed, that a good communicator with strong ethical relationship building skills is not negotiable.
Really enjoyed the style and tone of this book. It’s not the typical textbook style copy and paste. It has a more friendly, down to earth and practical feel. A nice easy read.
Each chapter is simple and reader friendly yet encapsulates all relevant steps necessary from A – Z, with sufficient detail and examples to ensure a proper understanding of the topic at hand.
A definite must for all newbies!

Related Resources
Access these valuable tools to enhance your shopping centre management skills once you have purchased the book:
Ready to Transform Your Shopping Centre Management Skills?
Get your copy today and take your career to new heights with practical knowledge and expert insights.